FAQ & troubleshooting

Frequently asked questions

Who can see the private content?

Only the member it was written for, when they view their own profile. Other members and visitors can’t see it.

Where do I add the content?

In the WordPress admin, go to Users, edit the member and fill in the Private Content field, then click Update User.

How do I show the tab on profiles?

Go to UsersWP → Form Builder → Profile Tabs, add Private Content as a tab and save.

Can I give each member different content?

Yes. The content is saved per user, so every member can have their own.

What does a member see if I haven’t added anything for them?

The tab is hidden if no content.

Troubleshooting

• Nothing changed after activating? Clear any caching plugin and your browser cache, then reload the page.
• Feature missing? Check that UsersWP is installed, active and up to date.
• Something conflicts? Temporarily switch to a default theme and disable other plugins on a staging copy to find the cause.
• Still stuck? Contact our support team with your WordPress, PHP and plugin versions and a short description of the problem.